Terms of sale 

This text is a draft provided for guidance only. It must be reviewed and approved by a legal professional before publication.

Last updated: [TO BE CONFIRMED]

1. Scope

These terms of sale govern the purchase of digital editions on the Synorgia Éditions online shop, operated by [TO BE CONFIRMED] (“SYNORGIA”). By placing an order, you acknowledge that you have read and accepted these terms. Print editions are not sold on this site: they are offered by our partner booksellers, under their own terms. SYNORGIA’s consulting services are covered by separate agreements.

2. Products

The shop offers digital editions of Synorgia Éditions books, as PDF and/or EPUB. Each edition’s format, file size and price are shown on the book’s page. Reading them requires a compatible device and software (PDF reader, EPUB reading app).

3. Prices and taxes

Prices are in Canadian dollars (CAD), plus tax. Applicable taxes — including GST and QST for buyers in Québec, or the tax that applies to your billing address — are calculated and shown at checkout, before you confirm payment [TO BE CONFIRMED]. The total price payable is the one shown in the order summary.

4. Ordering and payment

You add editions to your cart and are then directed to Stripe’s secure payment page, where you enter your email and billing address. The contract is formed when payment is accepted. Payment is processed by Stripe; SYNORGIA neither receives nor stores your card details.

5. Delivery by download

As soon as payment is confirmed, you receive by email a personal download link for each purchased file; the links also appear on the confirmation page. Each link allows 5 downloads over 30 days. We recommend downloading and saving your files during that period. Links are personal: do not share them.

6. Personal-use licence

Buying a digital edition grants you a personal, non-exclusive, non-transferable licence. You may read the file on your own devices and keep backup copies. You may not reproduce, share, resell, lend or distribute it, in whole or in part, without prior written permission. Copyright remains with its holders. Files may carry a marking identifying the buyer [TO BE CONFIRMED].

7. Right of withdrawal and refunds

Because digital content is supplied immediately after payment, at your request, an order cannot be cancelled or refunded once the file has been delivered, unless the file is defective or does not match the description, or unless the law provides otherwise. [TO BE CONFIRMED — check how the distance-contract rules of Québec’s Consumer Protection Act (s. 54.1 ff., in particular 54.8 ff.) apply to digital content, and the consent to obtain at checkout.]

8. Defective files and support

If a file does not open, is incomplete or does not match the edition purchased, or if your link expired before you could download the file, write to contact@synorgia.ca with your order number. We will provide a new link or a corrected file or, failing that, a refund.

9. Consumer protection

If you are a consumer residing in Québec, you benefit from the rights provided by the Consumer Protection Act (CQLR, c. P-40.1). Nothing in these terms is intended to limit or exclude those rights; any clause to the contrary cannot be set up against the consumer. Consumers residing elsewhere retain the mandatory rights granted to them by the law of their place of residence.

10. Liability

Books published by Synorgia Éditions are provided for information purposes and do not constitute personalized professional advice. To the extent permitted by law, SYNORGIA’s liability is limited to the amount of the order concerned.

11. Personal information

Information collected when you order, and the download data associated with your links, are processed in accordance with our privacy policy.

12. Governing law and disputes

These terms are governed by the laws of the Province of Québec and the federal laws of Canada applicable therein. In the event of a dispute, we invite you to contact us first to seek an amicable solution. Failing that, the courts of Québec have jurisdiction, without prejudice to a consumer’s right to bring proceedings before the court of their place of residence.

13. Contact

For any question about an order or a download: contact@synorgia.ca. Postal address: 2352, rue Jean-Durand, app. 1, Québec (Québec) G1V 4J7.